Your e-mail address is a critical piece of information. Your e-mail address will be used for:

• These e-mail notifications will help you ensure timesheets are correct and payments will be on time.
• Each person (user) is required to have their own unique login ID for the Palco CONNECT system.  For example, an Employees and EORs cannot share the same e-mail address.

 

EORs and Employees

• Please contact the Consolidated Customer Service Center (CCSC) at 800-283-4465 to update your e-mail address by phone.  You may also update your email address by emailing a change of Information form to Conduent at docprocessing@conduent.com.

 

Impacts of not having a valid email on file

• Employees will not be able to enter their timesheet.
• EOR will not be able to approve the timesheets.
• Employees or EOR will not be able to make any corrections (manually add/edit shifts, review/approve EVV time, etc.).